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TERMS AND CONDITIONS
Please read before making any purchase,
Please call our Customer Care Team for help.
Please retain the box and packing materials. These will be required if you need to ship the laptops for Warranty service or maintenance.
Beta laptops will provide 3 – 6 months warranty on all used laptops beginning on the original purchase date for Laptops and Desktops.
Warranty period on used laptops varies depending on the laptop you are purchasing. Warranty periods of each laptops are always provided in the details of the laptop before checkout. Confirm the laptop you are purchasing and the warranty period that it carries before checkout.
All our laptops have fixed prices and are not negotiable.
Beta laptops warranty will cover all costs related to parts and labor that are associated with in-house repair of defective hardware. Accidental damage is not covered.
Our warranty only applies to customers within Nigeria.
Requests for order cancellations must be received by beta laptops within 24 hours of placing your order (excluding Weekends and Holidays) for beta laptops to use best efforts to action the cancellation request.
If communicated outside of 24 hours, we may not be able to process the cancellation. In which case, the product will have to be treated as a return and a 20% restocking fee will apply.
Please note that we are unable to change any information on an order that has been placed. If an error is made on your order, it will require a cancellation request and standard fees will apply.
Beta laptops reserves the right to cancel orders for any reason, including but not limited to; out of stocks, pricing errors and suspected fraud attempts. Cancellations of this nature, where they are not customer requested but performed at betalaptops sole discretion, will not be subject to the cancellation fee listed above. We will do our best to communicate any cancellations with you.
Most in-stock items will be processed at our warehouse within 2 business day of ordering; however, some orders may take up to 4-7 business days to process and longer if they are back-orders. We do not process orders on weekends or major holidays..
Orders will ship using GIG or ACE logistics service. Standard shipments will arrive within 1-3 business days of leaving our warehouse and Express shipments will arrive within 1-2 business days of leaving our warehouse.
We reserve the right to cancel orders in cases where destinations are to remote areas
Tracking information will be emailed to you after the product has shipped.
Beta laptops may have free shipping promotions using a promotional code, the limitations of these codes are as follows. They are always limited based on geographies, package weight or shipping price especially if the cost of shipment is beyond a reasonable average shipping charge. To check if the promotion works for you, select your item add it to cart and use the promotional code before adding in your credit card information, this will guarantee if the promotion works for your address. As always any promotional codes can only be used once per order.
Upon delivery, be sure to verify your order. If you notice any issues or discrepancy please notify our Customer Care Team immediately through the Contact Us form, emailing firstname.lastname@example.org or calling +2348058206191, 9:00 AM–5:30 PM Monday-Friday.
Payment and Pricing
At Beta laptops, We are determined to provide you with accurate pricing information on our website. Moreover, we do not overlook the place of errors in our pricing information. Errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
We have the right to cancel any such orders whether or not the order has been confirmed and your credit/debit card charged. In the event that we are unable to provide the services, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the products.
At Beta laptops, our customers are king and making our clients as convenient as possible is still paramount to us. This is why we have thought out different payment methods to make you as comfortable as possible.
Credit/Debit Card Payment
E-tranzact or other third party e-payment platforms
Pay at Beta laptops store
Pay on delivery. (This applies to some laptops e.g high end laptops)
Please note that giving cash to the delivery agent or a staff through whom you made a purchase is absolutely forbidden and except where expressly authorized in writing by the Chief Executive Officer of Beta laptops, we shall not be liable to you for any loss incurred by you in making payment through such unauthorized means.
Also note, that we do not accept PAY ON DELIVERY SERVICE on some laptops, especially high end laptops.
Ojo, Lagos 102101